TaskOcus operates on a Toins-based system where users purchase Toins to execute AI Worker workflows.
TaskOcus uses a prepaid Toins. Users purchase Toins which are consumed when workflows or AI Worker executions occur on the platform.
Toins purchased on TaskOcus are generally non-refundable. Once Toins are added, they cannot be withdrawn or refunded under normal circumstances.
In the rare event that TaskOcus permanently shuts down or discontinues its services, remaining unused Toins may be eligible for a refund.
To receive a refund in the event of a service shutdown, users must add a valid UPI ID in the Profile section of their account. Refunds will be processed to the registered UPI ID.
Eligible refunds in case of service shutdown will be processed within a reasonable timeframe depending on payment processing systems and verification.